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Order

To purchase products manufactured by Sintez OKA Group, you should complete and submit (by fax or e-mail) a product purchase request.

Should you have any questions (with regard to price, payment terms), please feel free to contact the relevant manager.

After receipt of a product purchase request, an invoice for prepayment will be submitted to your address within one business day. A prepayment invoice is valid for 5 business days.


Shipment

Provision of motor vehicles for loading of products shall be agreed with a shipping specialist. Formation of a shipment schedule for the next week shall be ensured every Wednesday of the current week. Should no notice on provision of vehicles for loading be submitted within the specified deadline (by e-mail, telephone, or fax), no shipment shall be carried out. An issued prepayment invoice shall not be considered the seller consent to ship products off schedule without agreement with specialists. Please let us know the arrival dates in advance (prior to Thursday of the current week).  


In case prepayment shipment of the Goods, it shall be carried out strictly upon crediting of funds to the Company settlement account.


When shipment of goods is performed by the Customer’s efforts, the following documents are required:

               •      Information letter about the actual date of loading, truck \ trailer \ container information, driver's information by e-mail in advance;    

           •      In case of shipment by the Customer’s tank - containers or autocistern, cleanliness certificate (rus) shall also be provided with driver;

                 For custom clearance, letter of transportation cost (rus) and CMR instructions by e-mail in advance;

                 Driver must have full set (6 sheets) of CMR stamped by the carrier.


Vehicles shall be provided from 7.30 a.m. till 11.00 a.m.

∗∗ If vehicles are provided later than 11.00 a.m., shipment using resources of Sintez OKA Group shall be carried out to the extent technically feasible.

Hazardous goods shall be loaded only into motor vehicles intended for hazardous goods transportation.


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Contacts

Sales

Russian and CIS market:
(8313) 27-25-24
sales@sintez-oka.ru

Distant foreign countries market:
(8313) 27-26-28
export@sintez-oka.ru